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In today's software market place, what our customers want, more than anything else, is support after the sale. We believe this is key to our success. To that end, we've developed a comprehensive Program that uses a layered approach to customer support. This Program is the most effective way of providing the timely support our customers want.
First, and foremost, this Program provides the LONA™ Manual. It is a masterfully designed and written for lottery players; not programmers. It is filled with Lottery Strategies to give everyone from the novice to the experienced Serious Lottery Player numerous ideas on how to use LONA™ tools.
Second, the Program provides Help files on every page, available at the click of a mouse. These Help files are massively linked. This means you are within 3 clicks of finding anything you need. After reading the manual, Help files provide answera to over 95% of the questions a player might have. But, more than just answers, the Program provides examples with annotated, pictorial and step by step instructions. It's fast; it's easy with excellent, high quality information at your fingertips.
Third, the Program provides Video Training classes presented by Professor Dolph himself. These are available 24/7 on the website to our customers. These are topic oriented classes that are short and to the point. Each class is typically less than five minutes in length. You will receive many Lottery Tips, Lottery Strategies and the Best Lottery Advice. Find a topic you are interested in and watch the video as many times and as often as you like at your convenience. The class catalogue is continually growing, so be sure to return to the website periodically to see what's new. Hopefully you'll find Professor Dolph's straight forward pragmatic style both informative and refreshing.
Fourth, the Program provides Video Q&A sessions on the website where Professor Dolph responds to customer questions. You can listen to Professor Dolph respond to questions that customers have emailed. A list of these sessions is available on the Video Q&A page.
Fifth, and finally, if you still haven't found the answer to your question, the Program accepts email or snail mail questions. We make every effort to respond in a timely manner.
- Leader Software, Inc.
- 20770 US Highway 281 North
- Suite 108-137
- San Antonio, TX 78258
- Email: support@lotterynumberadvisor.com
We hope you appreciate our support Program. Enjoy playing the lottery and we hope You Win the Big One!
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